OneDesk vs Zendesk
OneDeskHelp Desk & Ticketing
ZendeskHelp & Customer Support
OneDesk Help Desk & Ticketing Helpdesk, Project Management & PSA Software | Zendesk Help & Customer Support Champions of customer service | |
|---|---|---|
| Overview | ||
| Category | Help Desk & Ticketing | Help & Customer Support |
| What it is | Help desk and project management combined for customer-facing teams with client portal. | Zendesk is a leading customer service platform that provides ticketing, messaging, help centers, and AI-powered automation. It enables businesses to deliver omnichannel support experiences. |
| Pricing | ||
| Published price | Not published | Support Team: $19/agent/month - Email ticketing, basic reporting Suite Team: $55/agent/month - Omnichannel support, help center Suite Growth: $89/agent/month - Self-service portal… |
| Pricing model | Per seat | Tiered plans |
| Free options | Free plan · Free trial | Free plan · Free trial |
| Deal on Cubbie | None right now | 6 months free Live now |
| Company | ||
| Founded | 2009 | 2007 |
| Team size | 11-50 employees | 5,001-10,000 employees |
| Headquarters | Montreal, Canada | San Francisco, California |
| Featured clients | Not available | Uber, Slack, Shopify |