OneDesk vs Plain
OneDeskHelp Desk & Ticketing
PlainHelp & Customer Support
OneDesk Help Desk & Ticketing Helpdesk, Project Management & PSA Software | Plain Help & Customer Support Customer support for developer-first companies. | |
|---|---|---|
| Overview | ||
| Category | Help Desk & Ticketing | Help & Customer Support |
| What it is | Help desk and project management combined for customer-facing teams with client portal. | Plain is a modern customer support platform designed for developer-first and API-first companies, providing a fast inbox, API access, and tight integration with development workflows. |
| Pricing | ||
| Published price | Not published | Free: Core support features, limited seats Pro: $29/seat/month - Full features, API access Business: $69/seat/month - SLA management, advanced workflows |
| Pricing model | Per seat | Tiered plans |
| Free options | Free plan · Free trial | No free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2009 | 2021 |
| Team size | 11-50 employees | 11-50 employees |
| Headquarters | Montreal, Canada | London, United Kingdom |
| Featured clients | Not available | Stytch, Knock, Inngest |