Issuetrak vs Uplight
IssuetrakHelp Desk & Ticketing
Starts at $26/agent/moPublished price
UplightCustomer Experience Platforms
CustomPublished price
Issuetrak Help Desk & Ticketing Track every issue. Answer every request. | Uplight Customer Experience Platforms Supercharging Customer-centric Load Flexibility | |
|---|---|---|
| Overview | ||
| Category | Help Desk & Ticketing | Customer Experience Platforms |
| What it is | Issue tracking and help desk software for customer support, internal IT, and complaint management. | Customer energy experience platform for utilities helping drive demand flexibility and decarbonization. |
| Pricing | ||
| Published price | Starts at $26/agent/mo | Custom Enterprise utility platform sold via custom contracts to utilities; no public pricing. Pricing depends on program scope, utility size, and modules deployed (marketplace, rates eng… |
| Pricing model | Per seat | Custom quote |
| Free options | No free plan | No free plan · No free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 1992 | 2019 |
| Team size | 51-200 employees | 1000+ employees |
| Headquarters | Virginia Beach, VA | Boulder, CO |