Hiver vs Polymail
HiverHelp Desk & Ticketing
PolymailEmail Tracking
From $10 / seat / moPublished price
Hiver Help Desk & Ticketing The simplest helpdesk for teams on Google Workspace. | Polymail Email Tracking The Power Inbox Built for Deal Makers | |
|---|---|---|
| Overview | ||
| Category | Help Desk & Ticketing | Email Tracking |
| What it is | Hiver is a helpdesk built for Gmail that turns shared inboxes into collaborative helpdesks with assignment, tagging, and SLA tracking. | Collaborative email platform for teams with shared contact profiles, email sequences, open tracking, and CRM integration for sales workflows. |
| Pricing | ||
| Published price | Free: $0 - Basic shared inbox Lite: $19/user/month Growth: $29/user/month Pro: $49/user/month | From $10 / seat / mo Per-user tiers billed annually: Basic $10/user/mo ($13 monthly), Premium $24/user/mo ($29 monthly), Enterprise $49/user/mo ($59 monthly). Annual billing saves ~20%. Adds email tra… |
| Pricing model | Tiered plans | Tiered plans |
| Free options | Free plan · Free trial | No free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2011 | 2016 |
| Team size | 201-500 employees | 11-50 employees |
| Headquarters | Bangalore, India | Los Angeles, CA |
| Featured clients | Flexport, Vacasa, Oxford | Not available |