Hiver vs Octadesk
HiverHelp Desk & Ticketing
OctadeskHelp Desk & Ticketing
$12+/user/moPublished price
Hiver Help Desk & Ticketing The simplest helpdesk for teams on Google Workspace. | Octadesk Help Desk & Ticketing Plataforma de Atendimento e Vendas com IA | |
|---|---|---|
| Overview | ||
| Category | Help Desk & Ticketing | Help Desk & Ticketing |
| What it is | Hiver is a helpdesk built for Gmail that turns shared inboxes into collaborative helpdesks with assignment, tagging, and SLA tracking. | Brazilian help desk and chat platform serving SMBs across Latin America. |
| Pricing | ||
| Published price | Free: $0 - Basic shared inbox Lite: $19/user/month Growth: $29/user/month Pro: $49/user/month | $12+/user/mo |
| Pricing model | Tiered plans | Not available |
| Free options | Free plan · Free trial | Not available |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2011 | 2015 |
| Team size | 201-500 employees | 51-200 employees |
| Headquarters | Bangalore, India | Sao Paulo, Brazil |
| Featured clients | Flexport, Vacasa, Oxford | Not available |
Where these sit in Help Desk & Ticketing
- Hiver$228
- Help Desk & Ticketing median$238
Per seat, per year, across 12 products publishing a price. Half of Help Desk & Ticketing sits between $120 and $360, and 5% of its plans are priced on request. Octadesk states a range rather than a single yearly figure, so it is not marked here.
See the whole Help Desk & Ticketing market