Gladly vs WATI
GladlyE Commerce Customer Service
From $120 / seat / moPublished price
WATIConversational AI
From $29 / moPublished price
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Gladly | WATI | |
|---|---|---|
| Overview | ||
| Tagline | The only customer experience AI purpose-built to deliver efficient service and lasting relationships | The #1 AI-powered customer engagement platform turning WhatsApp, Instagram & Messenger into revenue |
| Description | Customer service platform built around people rather than tickets with AI-powered conversation management. | WhatsApp Business API platform with AI chatbot builder, broadcast messaging, and team collaboration features. |
| Category | E Commerce Customer Service | Conversational AI |
| Pricing | ||
| Published price | From $120 / seat / mo | From $29 / mo |
| Company | ||
| Founded | 2014 | 2020 |
| Team size | 201-500 employees | 201-500 employees |
| Headquarters | San Francisco, CA | Hong Kong |