Fuze vs Talkdesk
FuzeUnified Communications as a Service
CustomPublished price
TalkdeskContact Center as a Service
Fuze Unified Communications as a Service Enterprise cloud communications platform with global voice, video, messaging, and contact center for distributed organizations. | Talkdesk Contact Center as a Service AI-powered contact center platform. | |
|---|---|---|
| Overview | ||
| Category | Unified Communications as a Service | Contact Center as a Service |
| What it is | Enterprise cloud communications platform with global voice, video, messaging, and contact center for distributed organizations. | Talkdesk provides an AI-powered cloud contact center with omnichannel routing, workforce management, and industry-specific solutions. |
| Pricing | ||
| Published price | Custom Fuze is now part of 8x8 (acquired Jan 2022) and its cloud communications capabilities have been folded into 8x8's XCaaS/eXperience Communications platform. No standalone public pr… | Digital Essentials: $85/user/month Leader Essentials: $105/user/month Elite: $165/user/month |
| Pricing model | Custom quote | Per seat |
| Free options | No free plan · No free trial | Free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2006 | 2011 |
| Team size | 201-500 employees | 1001-5000 employees |
| Headquarters | Boston, MA | San Francisco, California |
| Featured clients | Not available | IBM, Trivago, Acxiom |