FreeScout vs Hiver
FreeScoutHelp Desk & Ticketing
HiverHelp Desk & Ticketing
FreeScout Help Desk & Ticketing Best Open Source Helpdesk & Shared Mailbox | Hiver Help Desk & Ticketing The simplest helpdesk for teams on Google Workspace. | |
|---|---|---|
| Overview | ||
| Category | Help Desk & Ticketing | Help Desk & Ticketing |
| What it is | Free open-source helpdesk and shared inbox alternative to Help Scout. | Hiver is a helpdesk built for Gmail that turns shared inboxes into collaborative helpdesks with assignment, tagging, and SLA tracking. |
| Pricing | ||
| Published price | The core software or project is available free of charge, generally as open-source software. No paid vendor list price was found for the core offering. | Free: $0 - Basic shared inbox Lite: $19/user/month Growth: $29/user/month Pro: $49/user/month |
| Pricing model | Free | Tiered plans |
| Free options | Free plan · Free trial | Free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2018 | 2011 |
| Team size | 1-10 employees | 201-500 employees |
| Headquarters | Remote | Bangalore, India |
| Featured clients | Not available | Flexport, Vacasa, Oxford |
Where these sit in Help Desk & Ticketing
- Hiver$228
- Help Desk & Ticketing median$238
Per seat, per year, across 12 products publishing a price. Half of Help Desk & Ticketing sits between $120 and $360, and 5% of its plans are priced on request. FreeScout states a range rather than a single yearly figure, so it is not marked here.
See the whole Help Desk & Ticketing market