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Eesel AI vs Klaus (Zendesk QA)

Eesel AI logo
Eesel AIAI Customer Service Agents
Klaus (Zendesk QA) logo
Klaus (Zendesk QA)Quality Assurance for Support
From $35 / seat / moPublished price
Eesel AI logo
Eesel AI
AI Customer Service Agents

AI customer service bot trained on your knowledge base.

Klaus (Zendesk QA) logo
Klaus (Zendesk QA)
Quality Assurance for Support

Quality assurance for support teams.

Overview
CategoryAI Customer Service AgentsQuality Assurance for Support
What it isEesel AI provides an AI customer service platform that creates chatbots trained on your help center, internal docs, and past tickets to answer customer questions accurately.Klaus by Zendesk provides conversation review and quality assurance for customer support teams with AI-powered scoring and coaching.
Pricing
Published priceTeam: Starting at $239/month Business: Starting at $639/monthFrom $35 / seat / mo
Now sold as Zendesk QA (Klaus was acquired by Zendesk); priced per agent per month, listed around $35/agent/mo (some sources cite ~$25). Rebranded from Klaus to Zendesk QA and off…
Pricing modelUsage-basedPer seat
Free optionsFree plan · Free trialNo free plan · Free trial
Deal on CubbieNone right nowNone right now
Company
Founded20222018
Team size11-50 employees51-200 employees
HeadquartersSan Francisco, CaliforniaTallinn, Estonia
Featured clientsNot availableAutomattic, Epic Games, Wistia

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