Dialpad vs Folk
DialpadCommunication & Collab
FolkCRM
Dialpad Communication & Collab AI-powered customer intelligence platform | Folk CRM The CRM that works for you. | |
|---|---|---|
| Overview | ||
| Category | Communication & Collab | CRM |
| What it is | Dialpad is an AI-powered business communications platform that provides cloud phone, video conferencing, contact center, and sales coaching solutions. Its AI features include real-time transcription, sentiment analysis, and automated call summaries on every plan. | Folk is a lightweight, relationship-focused CRM for sales teams, startups, and agencies that combines pipeline management, email campaigns, AI assistants, and contact enrichment in a simple, collaborative interface. |
| Pricing | ||
| Published price | Standard: $15/user/month (billed annually) - Unlimited calling, AI transcription, Google/Microsoft integration Pro: $25/user/month (billed annually) - CRM integrations, 24/7 phone… | Standard: $24/member/month (annual) - Pipelines, email campaigns, enrichment, AI Premium: $48/member/month (annual) - Custom objects, sequences, dashboards, API Custom: From $80/m… |
| Pricing model | Usage-based | Per seat |
| Free options | Free trial | No free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2011 | 2020 |
| Team size | 1,001-5,000 employees | 11-50 employees |
| Headquarters | San Francisco, California | Paris, France |
| Featured clients | WeWork, Uber, Motorola | Aircall, Alan, ManoMano |