Dialpad vs EdgeTier
DialpadCommunication & Collab
EdgeTierAgent Assist
Dialpad Communication & Collab AI-powered customer intelligence platform | EdgeTier Agent Assist Pay for Conversations, Not Headcount | |
|---|---|---|
| Overview | ||
| Category | Communication & Collab | Agent Assist |
| What it is | Dialpad is an AI-powered business communications platform that provides cloud phone, video conferencing, contact center, and sales coaching solutions. Its AI features include real-time transcription, sentiment analysis, and automated call summaries on every plan. | German contact-center AI assistant SaaS for agent productivity. |
| Pricing | ||
| Published price | Standard: $15/user/month (billed annually) - Unlimited calling, AI transcription, Google/Microsoft integration Pro: $25/user/month (billed annually) - CRM integrations, 24/7 phone… | Not published |
| Pricing model | Usage-based | Usage-based |
| Free options | Free trial | Not available |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2011 | 2015 |
| Team size | 1,001-5,000 employees | 11-50 employees |
| Headquarters | San Francisco, California | Berlin, Germany |
| Featured clients | WeWork, Uber, Motorola | Not available |