Dialpad vs Document360
DialpadCommunication & Collab
Document360AI Knowledge Base Builders
From $149 / moPublished price
Dialpad Communication & Collab AI-powered customer intelligence platform | Document360 AI Knowledge Base Builders Build Intelligent Documentation with AI Knowledge Base Software | |
|---|---|---|
| Overview | ||
| Category | Communication & Collab | AI Knowledge Base Builders |
| What it is | Dialpad is an AI-powered business communications platform that provides cloud phone, video conferencing, contact center, and sales coaching solutions. Its AI features include real-time transcription, sentiment analysis, and automated call summaries on every plan. | AI-powered knowledge base platform for creating self-service help sites, internal wikis, and API documentation with category-based organization. |
| Pricing | ||
| Published price | Standard: $15/user/month (billed annually) - Unlimited calling, AI transcription, Google/Microsoft integration Pro: $25/user/month (billed annually) - CRM integrations, 24/7 phone… | From $149 / mo Moved to quote-based pricing in late 2024 (prices no longer published). Tiered per-project/mo billed annually: Professional (~$149-$249), Business (~$299-$499), Enterprise (~$799+… |
| Pricing model | Usage-based | Custom quote |
| Free options | Free trial | No free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2011 | 2017 |
| Team size | 1,001-5,000 employees | 101-250 employees |
| Headquarters | San Francisco, California | London, UK |
| Featured clients | WeWork, Uber, Motorola | Not available |