Desk365 vs Spiceworks
Desk365Help Desk & Ticketing
Starts at $12/agent/moPublished price
SpiceworksHelp Desk for IT
FreePublished price
Desk365 Help Desk & Ticketing AI-powered helpdesk for teams of all sizes | Spiceworks Help Desk for IT Connecting everyone in IT since 2006 | |
|---|---|---|
| Overview | ||
| Category | Help Desk & Ticketing | Help Desk for IT |
| What it is | Microsoft Teams-based help desk ticketing system with automated workflows, SLA management, and a customer support portal. | Free IT help desk and network monitoring for SMB admins |
| Pricing | ||
| Published price | Starts at $12/agent/mo | Free Spiceworks Cloud Help Desk has a free ad-supported Core plan ($0, up to 5 seats, unlimited end users). A paid Premium plan launched June 2025 that removes ads and adds bulk action… |
| Pricing model | Per seat | Tiered plans |
| Free options | Free plan · Free trial | Free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2021 | 2006 |
| Team size | 11-50 employees | 501-1000 employees |
| Headquarters | Sunnyvale, CA | Austin, TX |