Desk365 vs Helpwise
Desk365Help Desk & Ticketing
Starts at $12/agent/moPublished price
HelpwiseCustomer Support
From $15 / seat / moPublished price
Desk365 Help Desk & Ticketing AI-powered helpdesk for teams of all sizes | Helpwise Customer Support Smarter customer service made simple | |
|---|---|---|
| Overview | ||
| Category | Help Desk & Ticketing | Customer Support |
| What it is | Microsoft Teams-based help desk ticketing system with automated workflows, SLA management, and a customer support portal. | Shared inbox tool for teams managing multiple email addresses with collision detection, internal notes, and automation rules. |
| Pricing | ||
| Published price | Starts at $12/agent/mo | From $15 / seat / mo Per-user/month: Standard $15 (3 shared inboxes, 2-10 users), Premium $29 (10 inboxes, all channels, automations), Advanced $49 (30 inboxes, SLA, SSO). ~20% off annual ($12/$23/$39… |
| Pricing model | Per seat | Per seat |
| Free options | Free plan · Free trial | No free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2021 | 2019 |
| Team size | 11-50 employees | 11-50 employees |
| Headquarters | Sunnyvale, CA | Jaipur, India |