Crisp vs Desk365
CrispHelp & Customer Support
Desk365Help Desk & Ticketing
Starts at $12/agent/moPublished price
Crisp Help & Customer Support The AI customer support platform for every business. | Desk365 Help Desk & Ticketing AI-powered helpdesk for teams of all sizes | |
|---|---|---|
| Overview | ||
| Category | Help & Customer Support | Help Desk & Ticketing |
| What it is | Crisp is an all-in-one customer support platform combining live chat, AI chatbot, shared inbox, knowledge base, and ticketing for startups and SMBs, with self-hosted and cloud options. | Microsoft Teams-based help desk ticketing system with automated workflows, SLA management, and a customer support portal. |
| Pricing | ||
| Published price | Basic (Free): Website chat widget, basic features Pro: $25/workspace/month - Full shared inbox, automations Essentials: $95/workspace/month - Full-featured support platform Enterp… | Starts at $12/agent/mo |
| Pricing model | Flat rate | Per seat |
| Free options | Free plan · Free trial | Free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2015 | 2021 |
| Team size | 11-50 employees | 11-50 employees |
| Headquarters | Nantes, France | Sunnyvale, CA |
| Featured clients | SmartSuite, Ramp, Mention | Not available |