Cresta vs Thrio
CrestaContact Center Software
$150,000 / yrPublished price
ThrioContact Center as a Service
CustomPublished price
Cresta Contact Center Software AI Agents for Every Customer Conversation | Thrio Contact Center as a Service Deliver the best customer experience with the top-rated enterprise contact center platform | |
|---|---|---|
| Overview | ||
| Category | Contact Center Software | Contact Center as a Service |
| What it is | AI platform for contact centers providing real-time coaching, automation, and analytics for sales conversations. | Integrated cloud CCaaS with outbound, inbound, and AI capabilities. |
| Pricing | ||
| Published price | $150,000 / yr Cresta's own pricing is custom-quoted with no public list price. AWS Marketplace publishes 12-month contracts for Agent Assist: $150,000/yr for Chat (up to 125,000 chats) and $150… | Custom Thrio does not publish per-agent pricing; it offers multiple usage-based models quoted per customer. Thrio's AI-powered CCaaS is now offered through Nextiva (thrio.com resolves to… |
| Pricing model | Usage-based | Usage-based |
| Free options | No free plan · No free trial | No free plan · No free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2017 | 2017 |
| Team size | 201-500 employees | 51-100 employees |
| Headquarters | San Francisco, CA | Miami, FL |