Connectel vs Playvox
ConnectelContact Center as a Service
From $45 / moPublished price
PlayvoxQuality Management Systems
From $15 / seat / moPublished price
Connectel Contact Center as a Service Because you care | Playvox Quality Management Systems Contact center quality management. | |
|---|---|---|
| Overview | ||
| Category | Contact Center as a Service | Quality Management Systems |
| What it is | Cloud contact center platform with omnichannel communication, IVR, workforce management, and real-time analytics. | Playvox is a contact center quality management platform with automated QA scoring, agent coaching, workforce management, and performance gamification features. |
| Pricing | ||
| Published price | From $45 / mo Connectel does not publish list pricing; it offers a free trial and a savings calculator, with quotes based on agent count, volume and modules. Contact sales for pricing. | From $15 / seat / mo Playvox does not publish official prices; third parties report roughly $15/user/mo (Starter), ~$30 (Professional), ~$40 (Enterprise), with the Quality Management & Coaching and Wo… |
| Pricing model | Tiered plans | Per seat |
| Free options | Free plan · Free trial | No free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2014 | 2012 |
| Team size | 51-200 employees | 201-500 employees |
| Headquarters | Gothenburg, Sweden | Sunnyvale, California |