Connectel vs EvaluAgent
ConnectelContact Center as a Service
From $45 / moPublished price
EvaluAgentQuality Management Systems
From $35 / seat / moPublished price
Connectel Contact Center as a Service Because you care | EvaluAgent Quality Management Systems AI-powered QA for contact centers. | |
|---|---|---|
| Overview | ||
| Category | Contact Center as a Service | Quality Management Systems |
| What it is | Cloud contact center platform with omnichannel communication, IVR, workforce management, and real-time analytics. | EvaluAgent is an AI-powered quality management platform for contact centers that automates conversation scoring, coaching workflows, and compliance monitoring. |
| Pricing | ||
| Published price | From $45 / mo Connectel does not publish list pricing; it offers a free trial and a savings calculator, with quotes based on agent count, volume and modules. Contact sales for pricing. | From $35 / seat / mo Modular, seat-based pricing: AutoQM + Improvement from about $35/user/mo (approx. GBP 20), and AutoQM + Conversation Intelligence from about $65/user/mo (approx. GBP 40). AI-agent… |
| Pricing model | Tiered plans | Tiered plans |
| Free options | Free plan · Free trial | No free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2014 | 2012 |
| Team size | 51-200 employees | 51-200 employees |
| Headquarters | Gothenburg, Sweden | Middlesbrough, United Kingdom |