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Cherwell Software vs JitBit Helpdesk

Cherwell Software logo
Cherwell SoftwareHelp Desk for IT
CustomPublished price
JitBit Helpdesk logo
JitBit HelpdeskHelp Desk & Ticketing
Starts at $29/agent/moPublished price
Cherwell Software logo
Cherwell Software
Help Desk for IT

Automate routine tasks, enhance response times and free up valuable time

JitBit Helpdesk logo
JitBit Helpdesk
Help Desk & Ticketing

Affordable helpdesk ticketing system. Turns email, chat, web portal and API requests into trackable tickets.

Overview
CategoryHelp Desk for ITHelp Desk & Ticketing
What it isIT service management platform offering enterprise ITSM and automation capabilities.Email-first help desk ticketing system with automation, knowledge base, and asset management available as SaaS or self-hosted.
Pricing
Published priceCustom
Acquired by Ivanti (2021); cherwell.com now redirects to Ivanti. Cherwell's ITSM capabilities live on within Ivanti Neurons for ITSM. No standalone public pricing.
Starts at $29/agent/mo
Pricing modelCustom quoteTiered plans
Free optionsNo free plan · No free trialNo free plan · Free trial
Deal on CubbieNone right nowNone right now
Company
Founded20042005
Team size201-500 employees11-50 employees
HeadquartersColorado Springs, USALondon, UK

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