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Cherwell Software vs Desk365

Cherwell Software logo
Cherwell SoftwareHelp Desk for IT
CustomPublished price
Desk365 logo
Desk365Help Desk & Ticketing
Starts at $12/agent/moPublished price
Cherwell Software logo
Cherwell Software
Help Desk for IT

Automate routine tasks, enhance response times and free up valuable time

Desk365 logo
Desk365
Help Desk & Ticketing

AI-powered helpdesk for teams of all sizes

Overview
CategoryHelp Desk for ITHelp Desk & Ticketing
What it isIT service management platform offering enterprise ITSM and automation capabilities.Microsoft Teams-based help desk ticketing system with automated workflows, SLA management, and a customer support portal.
Pricing
Published priceCustom
Acquired by Ivanti (2021); cherwell.com now redirects to Ivanti. Cherwell's ITSM capabilities live on within Ivanti Neurons for ITSM. No standalone public pricing.
Starts at $12/agent/mo
Pricing modelCustom quotePer seat
Free optionsNo free plan · No free trialFree plan · Free trial
Deal on CubbieNone right nowNone right now
Company
Founded20042021
Team size201-500 employees11-50 employees
HeadquartersColorado Springs, USASunnyvale, CA

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