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Chatwoot vs JitBit Helpdesk

Chatwoot logo
ChatwootHelp & Customer Support
JitBit Helpdesk logo
JitBit HelpdeskHelp Desk & Ticketing
Starts at $29/agent/moPublished price
Chatwoot logo
Chatwoot
Help & Customer Support

Open-source customer support platform.

JitBit Helpdesk logo
JitBit Helpdesk
Help Desk & Ticketing

Affordable helpdesk ticketing system. Turns email, chat, web portal and API requests into trackable tickets.

Overview
CategoryHelp & Customer SupportHelp Desk & Ticketing
What it isChatwoot is an open-source, AI-powered customer support platform that provides omnichannel messaging, a shared inbox, and automation tools as an alternative to Intercom and Zendesk.Email-first help desk ticketing system with automation, knowledge base, and asset management available as SaaS or self-hosted.
Pricing
Published priceSelf-hosted (Free): MIT licensed, full feature set Cloud Startups: Free for eligible open-source projects Cloud Business: $19-99/agent/month - AI credits, premium features Enterpr…Starts at $29/agent/mo
Pricing modelTiered plansTiered plans
Free optionsFree plan · Free trialNo free plan · Free trial
Deal on CubbieNone right nowNone right now
Company
Founded20202005
Team size11-50 employees11-50 employees
HeadquartersSan Francisco, CaliforniaLondon, UK
Featured clientsCircleCI, Accel, FreshworksNot available

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