Chatwoot vs Desk365
ChatwootHelp & Customer Support
Desk365Help Desk & Ticketing
Starts at $12/agent/moPublished price
Chatwoot Help & Customer Support Open-source customer support platform. | Desk365 Help Desk & Ticketing AI-powered helpdesk for teams of all sizes | |
|---|---|---|
| Overview | ||
| Category | Help & Customer Support | Help Desk & Ticketing |
| What it is | Chatwoot is an open-source, AI-powered customer support platform that provides omnichannel messaging, a shared inbox, and automation tools as an alternative to Intercom and Zendesk. | Microsoft Teams-based help desk ticketing system with automated workflows, SLA management, and a customer support portal. |
| Pricing | ||
| Published price | Self-hosted (Free): MIT licensed, full feature set Cloud Startups: Free for eligible open-source projects Cloud Business: $19-99/agent/month - AI credits, premium features Enterpr… | Starts at $12/agent/mo |
| Pricing model | Tiered plans | Per seat |
| Free options | Free plan · Free trial | Free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2020 | 2021 |
| Team size | 11-50 employees | 11-50 employees |
| Headquarters | San Francisco, California | Sunnyvale, CA |
| Featured clients | CircleCI, Accel, Freshworks | Not available |