Calabrio vs Centrical
CalabrioContact Center Workforce Management
From $75 / seat / moPublished price
CentricalWorkforce Engagement Management
CustomPublished price
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Calabrio | Centrical | |
|---|---|---|
| Overview | ||
| Tagline | Workforce engagement management. | Performance Intelligence OS for the Frontline |
| Description | Calabrio provides workforce engagement management for contact centers with WFM, QM, analytics, and AI-powered insights. | Employee performance platform using AI coaching and gamification for frontline contact center and retail workers. |
| Category | Contact Center Workforce Management | Workforce Engagement Management |
| Pricing | ||
| Published price | From $75 / seat / mo | Custom |
| Company | ||
| Founded | 2007 | 2013 |
| Team size | 501-1000 employees | 201-500 employees |
| Headquarters | Minneapolis, Minnesota | New York, NY |
| Featured clients | State Farm, BCBS, GE Appliances | Not available |