Platforms for forecasting contact volume and scheduling agents to meet service level targets.
Contact Center Workforce Management
Assembled provides modern workforce management for support teams with AI-powered forecasting, scheduling, and real-time management.
Price$25+ / seat / month
Contact Center Workforce Management
Workforce management built for Zendesk (acquired by Zendesk).
Price$10+ / agent / month
Contact Center Workforce Management
Calabrio provides workforce engagement management for contact centers with WFM, QM, analytics, and AI-powered insights.
Price$75+ / seat / month
Help & Customer Support
Zendesk is a leading customer service platform that provides ticketing, messaging, help centers, and AI-powered automation. It enables businesses to deliver omnichannel support experiences.
Contact Center Workforce Management
Workforce engagement and outbound contact center platform combining Aspect and Noble legacy products.
PriceContact sales
Unified Communications as a Service
Cloud unified communications platform for SMBs with contact center
Workforce Engagement Management
Employee performance platform using AI coaching and gamification for frontline contact center and retail workers.
PriceContact sales
Contact Center Workforce Management
Virtual drive-thru and remote order-taking platform that connects restaurants with remote cashiers using AI-assisted video ordering kiosks.
PriceContact sales
