Platforms for forecasting contact volume and scheduling agents to meet service level targets.
Contact Center Workforce Management
Assembled provides modern workforce management for support teams with AI-powered forecasting, scheduling, and real-time management.
Pricing$25+ / seat / month
Contact Center Workforce Management
Workforce management built for Zendesk (acquired by Zendesk).
Pricing$10+ / agent / month
Contact Center Workforce Management
Calabrio provides workforce engagement management for contact centers with WFM, QM, analytics, and AI-powered insights.
Pricing$75+ / seat / month
Contact Center Workforce Management
Workforce engagement and outbound contact center platform combining Aspect and Noble legacy products.
PricingContact sales
Unified Communications as a Service
Cloud unified communications platform for SMBs with contact center
PricingPricing unavailable
Workforce Engagement Management
Employee performance platform using AI coaching and gamification for frontline contact center and retail workers.
PricingContact sales
Contact Center Workforce Management
Virtual drive-thru and remote order-taking platform that connects restaurants with remote cashiers using AI-assisted video ordering kiosks.
PricingContact sales
