Assembled provides modern workforce management for support teams with AI-powered forecasting, scheduling, and real-time management.
Platforms for forecasting contact volume and scheduling agents to meet service level targets.
Assembled provides modern workforce management for support teams with AI-powered forecasting, scheduling, and real-time management.
Workforce management built for Zendesk (acquired by Zendesk).
Calabrio provides workforce engagement management for contact centers with WFM, QM, analytics, and AI-powered insights.
Workforce engagement and outbound contact center platform combining Aspect and Noble legacy products.
Cloud unified communications platform for SMBs with contact center
Employee performance platform using AI coaching and gamification for frontline contact center and retail workers.
Virtual drive-thru and remote order-taking platform that connects restaurants with remote cashiers using AI-assisted video ordering kiosks.