Bright Pattern vs Thrio
Bright PatternContact Center Software
From $70 / seat / moPublished price
ThrioContact Center as a Service
CustomPublished price
Bright Pattern Contact Center Software Effortless Omnichannel Communications Across Voice, IVR, Email, Chat, SMS, MMS, Messengers | Thrio Contact Center as a Service Deliver the best customer experience with the top-rated enterprise contact center platform | |
|---|---|---|
| Overview | ||
| Category | Contact Center Software | Contact Center as a Service |
| What it is | Cloud contact center software with omnichannel routing, AI-powered quality management, and mobile-first agent workspace. | Integrated cloud CCaaS with outbound, inbound, and AI capabilities. |
| Pricing | ||
| Published price | From $70 / seat / mo Bright Pattern is priced per agent per month, commonly starting around $70/agent/mo on annual contracts and rising to roughly $150-$300/agent/mo with AI, QA, compliance and WFM ad… | Custom Thrio does not publish per-agent pricing; it offers multiple usage-based models quoted per customer. Thrio's AI-powered CCaaS is now offered through Nextiva (thrio.com resolves to… |
| Pricing model | Per seat | Usage-based |
| Free options | No free plan · No free trial | No free plan · No free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2010 | 2017 |
| Team size | 51-200 employees | 51-100 employees |
| Headquarters | South San Francisco, CA | Miami, FL |