BoldDesk vs Chatwoot
BoldDeskHelp Desk & Ticketing
$99/monthPublished price
ChatwootHelp & Customer Support
BoldDesk Help Desk & Ticketing AI-First Customer Support. Simple, Transparent Pricing. | Chatwoot Help & Customer Support Open-source customer support platform. | |
|---|---|---|
| Overview | ||
| Category | Help Desk & Ticketing | Help & Customer Support |
| What it is | AI-powered helpdesk software by Syncfusion with automated ticket routing and knowledge base suggestions. | Chatwoot is an open-source, AI-powered customer support platform that provides omnichannel messaging, a shared inbox, and automation tools as an alternative to Intercom and Zendesk. |
| Pricing | ||
| Published price | $99/month BoldDesk lists paid team bundles starting at $99/month billed yearly, shown as $1,188/year, with higher tiers for larger teams. The page also advertises a 15-day free trial. | Self-hosted (Free): MIT licensed, full feature set Cloud Startups: Free for eligible open-source projects Cloud Business: $19-99/agent/month - AI credits, premium features Enterpr… |
| Pricing model | Per seat | Tiered plans |
| Free options | No free plan · Free trial | Free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2022 | 2020 |
| Team size | 501-1000 employees | 11-50 employees |
| Headquarters | Morrisville, NC | San Francisco, California |
| Featured clients | Not available | CircleCI, Accel, Freshworks |