Avaya vs Karakuri.ai
AvayaContact Center Software
From $35 / seat / moPublished price
Karakuri.aiContact Center Software
CustomPublished price
Avaya Contact Center Software Enterprise communications platform. | Karakuri.ai Contact Center Software Bridging the AI Gap | |
|---|---|---|
| Overview | ||
| Category | Contact Center Software | Contact Center Software |
| What it is | Avaya is an enterprise communications platform providing cloud-first contact center solutions that unify chat, voice, SMS, and backend systems into an intelligence-driven fabric. | Japanese customer service chatbot platform blending NLP with operator handoff to automate inquiries. |
| Pricing | ||
| Published price | From $35 / seat / mo Avaya Experience Platform (public cloud CCaaS) lists Digital $35, Voice $60, and All Media $89 per user/month. Avaya Cloud Office (UCaaS) starts at $20/user/mo (Core), $25 (Advanc… | Custom No public pricing; listed as 'contact us' (要問い合わせ). Enterprise plans are quoted by deployment scale and inquiry volume. Third-party reviews note it suits larger contact centers ra… |
| Pricing model | Per seat | Custom quote |
| Free options | No free plan · No free trial | No free plan · No free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 1995 | 2016 |
| Team size | 5001-10000 employees | 51-100 employees |
| Headquarters | Morristown, New Jersey | Tokyo, Japan |