Assembled vs Connectel
AssembledContact Center Workforce Management
From $25 / seat / moPublished price
ConnectelContact Center as a Service
From $45 / moPublished price
Assembled Contact Center Workforce Management Modern workforce management for support. | Connectel Contact Center as a Service Because you care | |
|---|---|---|
| Overview | ||
| Category | Contact Center Workforce Management | Contact Center as a Service |
| What it is | Assembled provides modern workforce management for support teams with AI-powered forecasting, scheduling, and real-time management. | Cloud contact center platform with omnichannel communication, IVR, workforce management, and real-time analytics. |
| Pricing | ||
| Published price | From $25 / seat / mo Core plan from $25/user/month (scheduling, real-time dashboards, forecasting, SSO, Slack, time-off, analytics). Advanced AI features are usage/quote-based: AI Agent priced per con… | From $45 / mo Connectel does not publish list pricing; it offers a free trial and a savings calculator, with quotes based on agent count, volume and modules. Contact sales for pricing. |
| Pricing model | Tiered plans | Tiered plans |
| Free options | No free plan · No free trial | Free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2018 | 2014 |
| Team size | 51-200 employees | 51-200 employees |
| Headquarters | San Francisco, California | Gothenburg, Sweden |
| Featured clients | Stripe, Etsy, GoFundMe | Not available |