AlloyOps vs OTRS
AlloyOpsIT Service Management
From $19 / yrPublished price
OTRSHelp Desk & Ticketing
From $49 / seat / moPublished price
AlloyOps IT Service Management Automate your IT Service & Asset Management | OTRS Help Desk & Ticketing Streamline operations and empower IT teams with OTRS: The leading solution for your service management needs | |
|---|---|---|
| Overview | ||
| Category | IT Service Management | Help Desk & Ticketing |
| What it is | IT asset management and service desk platform from Alloy Software for enterprise IT. | Structured communication and process management solution for ITSM, customer service, and corporate security with ITIL compliance. |
| Pricing | ||
| Published price | From $19 / yr No public pricing; quoted via demo/sales with cloud or on-premise deployment options. No published per-agent rate on the site. | From $49 / seat / mo OTRS does not publish prices officially; third-party estimates put the Business Edition around $49 per agent/month (range ~$25-$100), with an Enterprise Edition quoted custom. Use… |
| Pricing model | Per seat | Per seat |
| Free options | No free plan · Free trial | Free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2002 | 2003 |
| Team size | 11-50 employees | 201-500 employees |
| Headquarters | Bloomfield, NJ | Oberursel, Germany |