AfterShip vs Vivantio
AfterShipE-Commerce Customer Service
AfterShip provides shipment tracking, delivery date prediction, returns management, and shipping protection for e-commerce.
Not publishedPublished priceNo reviewsRating2012Founded
VivantioIT Service Management
Flexible service management platform for mid-market B2B teams with configurable workflows and customer-focused service optimization.
Starts at $59/user/moPublished priceNo reviewsRating2003Founded
AfterShip E-Commerce Customer Service Better post-purchase experience. | Vivantio IT Service Management Step up from a basic helpdesk to ITIL-aligned service management | |
|---|---|---|
| Overview | ||
| Category | E-Commerce Customer Service | IT Service Management |
| What it is | AfterShip provides shipment tracking, delivery date prediction, returns management, and shipping protection for e-commerce. | Flexible service management platform for mid-market B2B teams with configurable workflows and customer-focused service optimization. |
| Pricing | ||
| Published price | Free: $0 - 50 shipments/month Essentials: $11/month Pro: $119/month | Starts at $59/user/mo |
| Pricing model | Not available | Per seat |
| Free options | Not available | No free plan |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2012 | 2003 |
| Team size | 201-500 employees | 51-200 employees |
| Headquarters | Hong Kong, China | Boston, MA |
| Featured clients | Gymshark, Harry's | Not available |