8x8 vs Uniphore
8x8Unified Communications
UniphoreAgent Assist
CustomPublished price
8x8 Unified Communications One platform for voice, video, chat, and contact center. | Uniphore Agent Assist Business AI. Business Outcomes. | |
|---|---|---|
| Overview | ||
| Category | Unified Communications | Agent Assist |
| What it is | 8x8 provides a unified cloud communications platform combining business phone, video conferencing, team messaging, and contact center in a single solution. | Enterprise conversational AI platform with speech analytics, real-time emotion detection, and agent assist. |
| Pricing | ||
| Published price | X2: $28/user/month - Voice, video, messaging for all employees X4: $57/user/month - Advanced analytics, supervisor features Contact Center: Custom pricing - Omnichannel contact ce… | Custom Enterprise AI platform with no published pricing; sold via custom quotes by product suite. Third-party estimates cite roughly $35 per agent plus per-integration and platform fees,… |
| Pricing model | Not available | Custom quote |
| Free options | Not available | No free plan · No free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 1987 | 2008 |
| Team size | 1,001-5,000 employees | 501-1000 employees |
| Headquarters | Campbell, California | Palo Alto, CA |
| Featured clients | McDonald's, Regus, Acer | Not available |