8x8 vs NICE Satmetrix
8x8Unified Communications
NICE SatmetrixVoice of the Customer
CustomPublished price
8x8 Unified Communications One platform for voice, video, chat, and contact center. | NICE Satmetrix Voice of the Customer CXone Feedback Management turns customer feedback into action | |
|---|---|---|
| Overview | ||
| Category | Unified Communications | Voice of the Customer |
| What it is | 8x8 provides a unified cloud communications platform combining business phone, video conferencing, team messaging, and contact center in a single solution. | NPS and CX management platform by NICE. |
| Pricing | ||
| Published price | X2: $28/user/month - Voice, video, messaging for all employees X4: $57/user/month - Advanced analytics, supervisor features Contact Center: Custom pricing - Omnichannel contact ce… | Custom No public pricing. NICE Satmetrix (VoC/NPS feedback management) is now folded into NICE's CXone customer-experience suite and sold to enterprises via custom quote. The standalone… |
| Pricing model | Not available | Custom quote |
| Free options | Not available | No free plan · No free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 1987 | 1997 |
| Team size | 1,001-5,000 employees | 501-1000 employees |
| Headquarters | Campbell, California | San Mateo, CA |
| Featured clients | McDonald's, Regus, Acer | Not available |