Alternatives to Directly

10 alternatives

  1. 1Customer Support, AI Customer Service Agents

    ManyContacts

    Customer Support

    WhatsApp customer service and team inbox platform for handling conversations at scale.

    Free trialTiered plansCustomer Experience PlatformsAI Customer Service Agents

    Price$30+ / user / month

    Starting price: above the category median.
  2. 2Customer Support, AI Customer Service Agents

    HiOperator

    AI Customer Service Agents

    Customer service AI automation platform combining human agents with machine learning.

    Usage-basedCustomer Experience PlatformsWorkflow Automation

    PriceUsage-based

  3. 3Customer Support, AI Customer Service Agents

    DeepConverse

    Customer Support

    AI-powered customer service automation platform with next-gen chatbots for support ticket resolution.

    Free planFree trialSOC 2ISO 27001GDPRTiered plans

    Price$49+ / month

    Starting price: above the category median.
  4. 4Customer Support, AI Customer Service Agents

    Cohere.io Support

    AI Customer Service Agents

    AI agent platform for resolving customer support tickets with natural conversations.

    Free planFree trialSOC 2ISO 27001GDPRCCPA

    Price$39+ / month

    Starting price: below the category median.
  5. 5Customer Support, AI Customer Service Agents

    EBI.AI

    AI Chatbot Builders

    AI customer assistant platform for enterprise service with managed chatbot development.

    Free planFree trialCustomer Experience PlatformsLive Chat
  6. 6Customer Support, AI Customer Service Agents

    Kodif

    AI Customer Service Agents

    No-code AI customer support automation platform with agent workflows and integrations.

    Natural language policy builder for non technical configurationReal time order and subscription data integration
  7. 7Customer Support, AI Customer Service Agents

    Siena AI

    AI Customer Service Agents

    AI customer service agent for e-commerce handling conversations with empathy and brand-aligned personality.

    Usage-basedReview ManagementE-Commerce Customer Service
  8. 8Customer Support

    Kapture CX

    Customer Support

    AI-powered customer experience platform with omnichannel ticketing, self-service, and agent assist for enterprise support.

    Omnichannel SupportHelp Desk for IT

    Price$30+ / user / month

    Starting price: above the category median.
  9. 9Customer Support, Customer Experience Platforms

    Supportman

    Customer Support

    Slack-based customer support tool for teams using Slack to communicate with customers.

    Real time csat and dsat routing to slackAI powered conversation evaluation and scoringWeekly team and agent performance reports

    Price$29+ / user / month

    Starting price: above the category median.
  10. 10Customer Support, Customer Experience Platforms

    Re:amaze

    Customer Experience Platforms

    Customer messaging and helpdesk platform for ecommerce with shared inbox, live chat, and chatbots.

    Free planFree trialPer seatCustomer SupportCustomer Communication

    Price$29+ / user / month

    Starting price: below the category median.