Trust
Security & compliance
SOC 2HIPAAISO 27001GDPRCCPA
SLA uptime target: Not specified
Security review turnaround: Not specified
DPA available: Not specified
No-code AI customer support automation platform with agent workflows and integrations.
Pricing
Usage-based
Founded
2022
Team size
11-50 employees
Headquarters
San Francisco, CA
Preview from kodif.ai
At a glance
Best for
Head of Support
Pricing model
Usage-based
Try before you buy
Free trial
Integrates with
Multiple customer service platformsCRM systemsLLM integrationsExternal data sourcesEmail platforms+3
Security
SOC 2HIPAAISO 27001GDPRCCPA
About Kodif
Kodif is an AI customer-support automation platform for e-commerce and subscription brands. It deploys action-taking AI agents that resolve tickets autonomously by integrating with backend systems like CRM, billing and fulfillment to process refunds, order changes and account updates. It is built for support teams handling high ticket volumes that want to automate resolution rather than just deflect.
Procurement & Fit
Structured facts from the vendor to help your security, finance, and procurement reviews move faster.
Pricing
Commercial model
Pricing model: Usage-based
Free trial: Yes
Free plan: No
Contract minimum: Not specified
Procurement
Purchasing & legal
The vendor hasn’t added purchasing & legal details yet.
Fit
Best-fit company size
Company-size fit has not been specified yet.
Buyer Fit & Positioning
Implementation & Procurement
Commercial Fit & Ecosystem
Proof, Outcomes & Momentum
Alternatives, Migration & Buyer Objections
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Kodif
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