Future of SoftwareStart Survey

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Directly vs HiOperator

People
DirectlyCustomer Support
HiOperatorAI Customer Service Agents
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Price
Usage-based

Customer Support

Annual estimate10 people, entry price
Usage-based
Offer
No offer right now
No offer right now
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Customer Support

Overview
Focus
Customer Support
AI Customer Service Agents
Product
Expert-led AI platform for scaling customer service with on-demand expert communities.
Customer service AI automation platform combining human agents with machine learning.
Headquarters
San Francisco, California
New York, New York
Company size
51-200 employees
51-200 employees
Founded
2011
2015
Pricing details
Published rate
Usage-based
Source updated
Oct 29, 2026
Oct 29, 2026

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Customer Support