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Directly vs EBI.AI

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DirectlyCustomer Support
EBI.AIAI Chatbot Builders
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Overview
Focus
Customer Support
AI Chatbot Builders
Product
Expert-led AI platform for scaling customer service with on-demand expert communities.
AI customer assistant platform for enterprise service with managed chatbot development.
Headquarters
San Francisco, California
Manchester, United Kingdom
Company size
51-200 employees
11-50 employees
Founded
2011
2014
Pricing details
Free options
Free plan, Free trial
Source updated
Oct 29, 2026
Oct 29, 2026

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Customer Support