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Alternatives to Chatlio

Research overview

10 alternatives

  1. 1Manage customer support conversations and provide help desk functionality

    HelpScout

    Customer Support

    Help Scout offers a comprehensive help desk with live chat, knowledge base, and AI features, while Chatlio focuses specifically on Slack-integrated live chat. Help Scout provides broader support infrastructure, making it a partial substitute for teams needing more than just live chat.

    Free planFree trialSOC 2HIPAAPer seatCustomer Experience Platforms

    Vendor sources: chatlio.com [1]helpscout.com [2]

    Last verified
  2. 2Live Chat, Customer Experience Platforms

    Talkative

    Live Chat

    AI live chat, video chat, and co-browsing platform with generative AI handoff for customer service teams.

    Free trialCustomer Experience PlatformsAI Agents

    Price$229+ / month

    Starting price: above the category median.
  3. 3Live Chat, Customer Support

    Olark

    Customer Support

    Simple live chat software for website customer support, sales, and lead generation across any industry.

    Free planFree trialTiered plansLive ChatSales Engagement

    Price$29+ / user / month

    Starting price: above the category median.
  4. 4Live Chat, Omnichannel Support

    LiveHelpNow

    Live Chat

    Customer service suite with live chat, ticketing, and knowledge base for businesses.

    Free trialTiered plansOmnichannel SupportKnowledge Base Software

    Price$39+ / month

    Starting price: above the category median.
  5. 5Live Chat, Customer Support

    WhosOn

    Customer Support

    AI-powered live chat platform for enterprises with customer engagement analytics.

    Free trialTiered plansLive ChatRemote Desktop

    Price$65 / license / month

    Price position: above the category median.
  6. 6Live Chat, Omnichannel Support

    Deskpro

    Help Desk & Ticketing

    Deskpro is a help desk platform with ticket management, live chat, knowledge base, and automation for IT and customer support teams.

    Intelligent routing and ticket assignmentCustomizable workflow automation and rules

    Price$29+ / agent / month

    Starting price: above the category median.
  7. 7Live Chat, Omnichannel Support

    Comm100

    Live Chat

    Omnichannel customer engagement platform with live chat, ticketing, bots, and social media management for regulated industries.

    AI powered chatbot automationOmnichannel message managementReal time visitor monitoring and analytics

    Price$29+ / agent / month

    Starting price: below the category median.
  8. 8Live Chat

    Chatra

    Live Chat

    Live chat tool for e-commerce websites with group chats, automatic triggers, and a messenger-style customer communication interface.

    Free planFree trialCustomer CommunicationCustomer Support Operations

    Price$17+ / agent / month

    Starting price: below the category median.
  9. 9Live Chat

    Chaport

    Live Chat

    Modern live chat software for sales and support with auto-invitations, typing insights, and a multi-channel dashboard.

    Free planFree trialGDPRTiered plansGDPR ComplianceHelp & Customer Support

    Price$19+ / month

    Starting price: below the category median.
  10. 10Live Chat

    Tidio

    Live Chat

    Tidio offers a multichannel chatbot solution for small and medium businesses, integrating live chat, email, and AI-powered bots to improve customer interactions.

    Free planFree trialSOC 2GDPRCCPAPCI DSS

    Price$60 / month

    Price position: above the category median.