Trust
Security & compliance
The vendor hasn’t added security or compliance details yet.
Customer support platform for small businesses with shared inbox, knowledge base, and reporting.
Pricing
Starts at $16/user/mo
Founded
2011
Team size
11-50 employees
Headquarters
Providence, RI
Preview from groovehq.com
At a glance
Best for
Startup (1-50), Small business (51-200), Mid-market (201-1,000)
Pricing model
Custom quote
Try before you buy
Free plan
Integrates with
ZendeskSlackStripeGongPostHog+5
About Groove
Customer support platform for small businesses with shared inbox, knowledge base, and reporting.
Procurement & Fit
Structured facts from the vendor to help your security, finance, and procurement reviews move faster.
Pricing
Commercial model
Pricing model: Custom quote
Free trial: Not specified
Free plan: Yes
Contract minimum: Not specified
Procurement
Purchasing & legal
The vendor hasn’t added purchasing & legal details yet.
Fit
Best-fit company size
Startup (1-50)Small business (51-200)Mid-market (201-1,000)
Buyer Fit & Positioning
Implementation & Procurement
Commercial Fit & Ecosystem
Proof, Outcomes & Momentum
Alternatives, Migration & Buyer Objections
Buy through Cubbie
Groove
Groove doesn’t have a live offer on Cubbie yet — but you can still buy it through us. Request it and Cubbie’s procurement team will source pricing, negotiate terms, and set up the purchase for you.
Want a negotiated price? Request a quote for Groove and Cubbie routes it to the vendor and our procurement team.