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Customer-led growth platform with 360-degree views, health scores, and automated workflows for CS teams.

Pricing

Custom quote

Founded

2017

Team size

201-500 employees

Headquarters

New York, NY

Catalyst preview

Preview from catalyst.io

At a glance

Best for

Customer Success Managers, VP Customer Success

Pricing model

Custom quote

Integrates with

SalesforceZendeskHubSpotSlackMS Outlook+1

About Catalyst

Catalyst is a customer success platform that centralizes customer data, surfaces account health scores, and helps CS and go-to-market teams drive retention, expansion, and renewals. It is aimed at customer success and revenue teams who want a unified view of accounts and workflows for reducing churn. It integrates with Salesforce, Slack, Zendesk, and data warehouses; following the 2024 Totango merger it is offered alongside Totango and Unison under the Totango brand.

Procurement & Fit

Structured facts from the vendor to help your security, finance, and procurement reviews move faster.

Trust

Security & compliance

The vendor hasn’t added security or compliance details yet.

Pricing

Commercial model

Pricing model: Custom quote

Free trial: No

Free plan: No

Contract minimum: Not specified

Procurement

Purchasing & legal

The vendor hasn’t added purchasing & legal details yet.

Fit

Best-fit company size

Company-size fit has not been specified yet.

Buyer Fit & Positioning

Implementation & Procurement

Commercial Fit & Ecosystem

Proof, Outcomes & Momentum

Alternatives, Migration & Buyer Objections