ReturnGO
E-commerce Platforms
ReturnGO automates returns with exchanges, store credit, and refunds.
Free trialSOC 2Tiered plansE-commerce PlatformsOperations Managers
Price$23+ / month
Starting price: below the category median.Customer Retention
Acquiring new customers costs five times more than keeping existing ones, yet many businesses still treat retention as an afterthought. The math is simple: companies that excel at keeping customers happy consistently outperform those focused solely on acquisition. But retention isn't just about good customer service anymore. It also requires new approaches to understanding customer behavior & proactively addressing issues before they become problems. In today's competitive market, customer loyalty has become the ultimate differentiator. At Cubbie, we've curated software that helps businesses build those strong, lasting customer relationships.
Company size
Purchasing
Compliance (as stated by vendors)
ProfitWell
Financial Analytics
Subscription revenue analytics platform with free metrics dashboard, churn reduction, and pricing optimization tools.
Free planSOC 2GDPRUsage-basedFinancial AnalyticsWeb Analytics
Price$500+ / month
Starting price: above the category median.
Rinsed
Customer Retention Platforms
Car wash CRM and customer retention platform managing membership subscriptions, failed payments, and marketing automation.
Free trialFlat rateCustomer Retention PlatformsCRM
Price$765+ / month
Starting price: above the category median.
Custellence
Customer Journey Analytics
Customer journey mapping platform for enterprise CX teams to visualize and improve journeys.
Free planFree trialSOC 2Customer Experience PlatformsCustomer Feedback
Price$49+ / month
Starting price: below the category median.
Churn360
Customer Retention Platforms
Customer success platform with health scores, automation, and retention insights for SaaS.
Customer Health ScoringCustomer Retention Platforms
Price$199+ / month
Starting price: above the category median.
Joy Rewards
Loyalty Program Software
Shopify loyalty program app with points, referrals, and VIP rewards integrated with POS and online store.
Free planFree trialTiered plansRewards PlatformsLoyalty Program Software
Price$29+ / month
Starting price: below the category median.
Return Rabbit
Returns Management
Returns management platform focused on turning returns into exchanges and recovering revenue.
Free planFree trialTiered plansCustomer Portal PlatformsReturns Management
Price$250+ / month
Starting price: above the category median.
Vitally
Customer Success Platforms
Vitally provides a customer success platform with product analytics, health scores, and automated workflows built for B2B SaaS companies.
Free trialSOC 2GDPRCustom quoteCustomer Success PlatformsBusiness Intelligence (BI)
Price$150+ / user / month
Starting price: above the category median.
Userlist
Email Marketing
Email automation tool purpose-built for SaaS, supporting company-level messaging, behavior-triggered emails, and in-app broadcasts for onboarding and retention.
Free trialTiered plansCustomer Onboarding AutomationEmail Marketing
Price$149+ / month
Starting price: above the category median.
Surveypal
Customer Experience Platforms
Customer experience platform with surveys, analytics, and closed-loop feedback management.
Free trialGDPRTiered plansCustomer Experience PlatformsCustomer Feedback
Price$340.95+ / month
Starting price: above the category median.
Loop Subscriptions
Subscription Management
Shopify subscription app with gamified customer portal, bundle builder, and retention tools.
Free planFree trialUsage-basedSubscription ManagementSubscription Commerce
Price$99+ / month
Starting price: above the category median.
Appcues
Digital Adoption Platforms
Appcues is a no-code digital adoption platform for creating in-app onboarding flows, feature announcements, and user surveys to drive product engagement.
Free trialUsage-basedDigital Adoption SoftwareDigital Adoption Platforms
Price$249+ / month
Starting price: above the category median.
ZapScale
Customer Success Platforms
ZapScale is a customer success platform for early-stage B2B SaaS companies with automated health scoring, lifecycle tracking, and churn prediction for small CS teams.
Customer Health ScoringCustomer Lifecycle Management
Price$500+ / month
Starting price: above the category median.
AppCard
Loyalty Program Software
Personalized marketing and loyalty platform for independent grocers and retailers.
Flat rateCustomer Lifetime Value AnalyticsReal-Time Analytics
Price$119+ / month
Starting price: above the category median.
Rise.ai
Employee Rewards
Gift card and store credit platform for Shopify brands with branded digital gift cards, loyalty credit, and referral rewards.
Free trialEmployee RewardsVP of Marketing
Price$19.99+ / month
Starting price: below the category median.
Moosend
Email Marketing
Email marketing automation platform offering advanced personalization, product recommendations, and weather-based triggers at a competitive price point.
Free planFree trialTiered plansEmail MarketingMarketing Automation
Price$9+ / month
Price position: below this category's displayed range.
Cleeng
Subscription Management
Subscriber retention management for OTT media with paywall, subscription billing, churn reduction, and analytics.
Free planFree trialTiered plansBilling AutomationSubscription Management
Price$0.39+ / month
Price position: below this category's displayed range.
Sendlane
Marketing Automation
Email and SMS marketing automation for ecommerce brands with deep Shopify integration, predictive analytics, and behavior-based automation.
Free trialUsage-basedEmail MarketingMarketing Automation
Price$83+ / month
Starting price: above the category median.Who Customer Retention is sold to
- Solo / freelancer
- Startup (1-50)
- Small business (51-200)
- Mid-market (201-1,000)
- Enterprise (1,000+)
What Customer Retention certifies
- SOC 2
- ISO 27001
- GDPR
- HIPAA
- CCPA
- PCI DSS