Vivantio vs Xurrent
VivantioIT Service Management
Flexible service management platform for mid-market B2B teams with configurable workflows and customer-focused service optimization.
Starts at $59/user/moPublished priceNo reviewsRating2003Founded
XurrentIncident Management
Enterprise service management platform enabling seamless cross-organizational collaboration with built-in SIAM capabilities.
CustomPublished priceNo reviewsRating2010Founded
Vivantio IT Service Management Step up from a basic helpdesk to ITIL-aligned service management | Xurrent Incident Management AI-Powered Service and Incident Management | |
|---|---|---|
| Overview | ||
| Category | IT Service Management | Incident Management |
| What it is | Flexible service management platform for mid-market B2B teams with configurable workflows and customer-focused service optimization. | Enterprise service management platform enabling seamless cross-organizational collaboration with built-in SIAM capabilities. |
| Pricing | ||
| Published price | Starts at $59/user/mo | Custom Xurrent explicitly does not publish license pricing; each quote is tailored per organization, with AI included in every plan. Packaging is by platform-user tiers (Starter ~10-20,… |
| Pricing model | Per seat | Custom quote |
| Free options | No free plan | No free plan, Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2003 | 2010 |
| Team size | 51-200 employees | 51-200 employees |
| Headquarters | Boston, MA | Palo Alto, CA |