SEW vs Thrio
SEWCustomer Experience Platforms
CustomPublished price
ThrioContact Center as a Service
CustomPublished price
SEW Customer Experience Platforms The Connected OS for Energy & Utilities | Thrio Contact Center as a Service Deliver the best customer experience with the top-rated enterprise contact center platform | |
|---|---|---|
| Overview | ||
| Category | Customer Experience Platforms | Contact Center as a Service |
| What it is | Digital customer engagement platform for utilities. | Integrated cloud CCaaS with outbound, inbound, and AI capabilities. |
| Pricing | ||
| Published price | Custom No public pricing; enterprise SaaS sold to utilities on a quote basis (trusted by 470+ utilities). Priced by deployment scope and modules. | Custom Thrio does not publish per-agent pricing; it offers multiple usage-based models quoted per customer. Thrio's AI-powered CCaaS is now offered through Nextiva (thrio.com resolves to… |
| Pricing model | Custom quote | Usage-based |
| Free options | No free plan · No free trial | No free plan · No free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 1999 | 2017 |
| Team size | 501-1000 employees | 51-100 employees |
| Headquarters | Los Angeles, CA | Miami, FL |