Serviceware vs Vivantio
ServicewareIntelligent Process Automation
Enterprise service management platform with financial management, knowledge management, and process automation for large organizations.
CustomPublished priceNo reviewsRating1998Founded
VivantioIT Service Management
Flexible service management platform for mid-market B2B teams with configurable workflows and customer-focused service optimization.
Starts at $59/user/moPublished priceNo reviewsRating2003Founded
Serviceware Intelligent Process Automation AI-Powered IT Service Automation That Delivers | Vivantio IT Service Management Step up from a basic helpdesk to ITIL-aligned service management | |
|---|---|---|
| Overview | ||
| Category | Intelligent Process Automation | IT Service Management |
| What it is | Enterprise service management platform with financial management, knowledge management, and process automation for large organizations. | Flexible service management platform for mid-market B2B teams with configurable workflows and customer-focused service optimization. |
| Pricing | ||
| Published price | Custom No public pricing. Serviceware offers tiered plans aligned to functionality scope and scaling needs for mid-to-large enterprises; pricing is provided via individual consultation a… | Starts at $59/user/mo |
| Pricing model | Custom quote | Per seat |
| Free options | No free plan, No free trial | No free plan |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 1998 | 2003 |
| Team size | 201-500 employees | 51-200 employees |
| Headquarters | Idstein, Germany | Boston, MA |