Playvox vs Thrio
PlayvoxQuality Management Systems
From $15 / seat / moPublished price
ThrioContact Center as a Service
CustomPublished price
Playvox Quality Management Systems Contact center quality management. | Thrio Contact Center as a Service Deliver the best customer experience with the top-rated enterprise contact center platform | |
|---|---|---|
| Overview | ||
| Category | Quality Management Systems | Contact Center as a Service |
| What it is | Playvox is a contact center quality management platform with automated QA scoring, agent coaching, workforce management, and performance gamification features. | Integrated cloud CCaaS with outbound, inbound, and AI capabilities. |
| Pricing | ||
| Published price | From $15 / seat / mo Playvox does not publish official prices; third parties report roughly $15/user/mo (Starter), ~$30 (Professional), ~$40 (Enterprise), with the Quality Management & Coaching and Wo… | Custom Thrio does not publish per-agent pricing; it offers multiple usage-based models quoted per customer. Thrio's AI-powered CCaaS is now offered through Nextiva (thrio.com resolves to… |
| Pricing model | Per seat | Usage-based |
| Free options | No free plan · Free trial | No free plan · No free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2012 | 2017 |
| Team size | 201-500 employees | 51-100 employees |
| Headquarters | Sunnyvale, California | Miami, FL |