Parloa vs Prepared Live
ParloaAI Customer Service Agents
CustomPublished price
Prepared LiveContact Center Software
CustomPublished price
Parloa AI Customer Service Agents Unhold your customers; hold onto loyalty. | Prepared Live Contact Center Software Assistive intelligence, built for the people on the headset. | |
|---|---|---|
| Overview | ||
| Category | AI Customer Service Agents | Contact Center Software |
| What it is | AI-first contact center platform with conversational AI agents for phone and chat customer interactions. | Emergency call enhancement software enabling 911 centers to receive video and photos. |
| Pricing | ||
| Published price | Custom Enterprise sales only; no published pricing. Third-party estimates put minimum deployments around $300,000/year. Cost scales with conversation volume, channels, integrations, cont… | Custom 911 emergency response software (Prepared Live base and Prepared Live Enhanced tiers). Pricing is agency-specific and contract-based, not published; e.g. a San Diego one-year cont… |
| Pricing model | Custom quote | Custom quote |
| Free options | No free plan · No free trial | No free plan · No free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2018 | 2019 |
| Team size | 201-500 employees | 51-200 employees |
| Headquarters | Berlin, Germany | New York, NY |