OTRS vs UVdesk
OTRSHelp Desk & Ticketing
From $49 / seat / moPublished price
UVdeskHelp Desk & Ticketing
Starts at $22/agent/moPublished price
OTRS Help Desk & Ticketing Streamline operations and empower IT teams with OTRS: The leading solution for your service management needs | UVdesk Help Desk & Ticketing Helpdesk System For Ecommerce, Marketplace & Multichannel | |
|---|---|---|
| Overview | ||
| Category | Help Desk & Ticketing | Help Desk & Ticketing |
| What it is | Structured communication and process management solution for ITSM, customer service, and corporate security with ITIL compliance. | Open-source helpdesk ticketing system with SaaS hosting and ecommerce integrations. |
| Pricing | ||
| Published price | From $49 / seat / mo OTRS does not publish prices officially; third-party estimates put the Business Edition around $49 per agent/month (range ~$25-$100), with an Enterprise Edition quoted custom. Use… | Starts at $22/agent/mo |
| Pricing model | Per seat | Tiered plans |
| Free options | Free plan · Free trial | Free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2003 | 2018 |
| Team size | 201-500 employees | 11-50 employees |
| Headquarters | Oberursel, Germany | Jaipur, India |
Where these sit in Help Desk & Ticketing
- OTRS$588
- UVdesk$264
- Help Desk & Ticketing median$238
Per seat, per year, across 12 products publishing a price. Half of Help Desk & Ticketing sits between $120 and $360, and 5% of its plans are priced on request.
See the whole Help Desk & Ticketing market