Nicereply vs Tethr
NicereplyCSAT Survey Tools
TethrCustomer Effort Score
CustomPublished price
Nicereply CSAT Survey Tools Customer satisfaction survey tool. | Tethr Customer Effort Score AI conversation analytics for CX. | |
|---|---|---|
| Overview | ||
| Category | CSAT Survey Tools | Customer Effort Score |
| What it is | Nicereply provides CSAT, CES, and NPS surveys embedded in email signatures and help desk tickets for support teams. | Tethr provides AI-powered conversation analytics that automatically scores customer effort, sentiment, and experience from support interactions. |
| Pricing | ||
| Published price | Mini: $59/month for 3 agents Start: $119/month for 10 agents Grow: $239/month for 25 agents Business: $359/month for 50 agents | Custom No published pricing; subscription quoted by users, conversation channels, and volume. Third-party estimates cite roughly $30K-$80K+/yr. Free trial available (upload up to 1,000 c… |
| Pricing model | Tiered plans | Custom quote |
| Free options | No free plan · Free trial | Free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2009 | 2010 |
| Team size | 11-50 employees | 51-200 employees |
| Headquarters | Bratislava, Slovakia | Austin, Texas |
| Featured clients | Microsoft, Lenovo, Hubspot | Insurance companies, Financial services, Healthcare |