Medallia vs Questback
MedalliaCustomer Feedback
CustomPublished price
QuestbackCustomer Experience Platforms
From $50 / seat / moPublished price
Medallia Customer Feedback Experience management platform. | Questback Customer Experience Platforms Make Feedback Your Winning Strategy | |
|---|---|---|
| Overview | ||
| Category | Customer Feedback | Customer Experience Platforms |
| What it is | Medallia provides an enterprise experience management platform capturing feedback across all touchpoints with AI-powered analytics and action. | Experience management platform for EX and CX. |
| Pricing | ||
| Published price | Custom Medallia does not publish list prices; G2 and TrustRadius both show 'not provided by vendor.' It sells on a custom Experience Data Record (EDR) model in annual tiers plus module l… | From $50 / seat / mo Third-party listings cite entry pricing around $50/user/mo (roughly $1,000+ minimums). Tiered plans for both customer and employee survey use cases (basic, mid-tier, and advanced… |
| Pricing model | Usage-based | Tiered plans |
| Free options | No free plan · No free trial | No free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2001 | 2000 |
| Team size | 3001-5000 employees | 201-500 employees |
| Headquarters | San Francisco, California | Oslo, Norway |
| Featured clients | Airbnb, Samsung, Four Seasons | Not available |