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JitBit Helpdesk vs Octadesk

JitBit Helpdesk logo
JitBit HelpdeskHelp Desk & Ticketing
Starts at $29/agent/moPublished price
Octadesk logo
OctadeskHelp Desk & Ticketing
$12+/user/moPublished price

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JitBit Helpdesk logo
JitBit Helpdesk
Octadesk logo
Octadesk
Overview
TaglineAffordable helpdesk ticketing system. Turns email, chat, web portal and API requests into trackable tickets.Plataforma de Atendimento e Vendas com IA
DescriptionEmail-first help desk ticketing system with automation, knowledge base, and asset management available as SaaS or self-hosted.Brazilian help desk and chat platform serving SMBs across Latin America.
CategoryHelp Desk & TicketingHelp Desk & Ticketing
Pricing
Published priceStarts at $29/agent/mo$12+/user/mo
Company
Founded20052015
Team size11-50 employees51-200 employees
HeadquartersLondon, UKSao Paulo, Brazil

Where these sit in Help Desk & Ticketing

  • JitBit Helpdesk$348
  • Help Desk & Ticketing median$238

Per seat, per year, across 12 products publishing a price. Half of Help Desk & Ticketing sits between $120 and $360, and 5% of its plans are priced on request. Octadesk states a range rather than a single yearly figure, so it is not marked here.

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