inConcert AI vs Parloa
inConcert AIContact Center Software
CustomPublished price
ParloaAI Customer Service Agents
CustomPublished price
inConcert AI Contact Center Software Omnichannel contact center and marketing automation platform with AI agents and virtual assistants. | Parloa AI Customer Service Agents Unhold your customers; hold onto loyalty. | |
|---|---|---|
| Overview | ||
| Category | Contact Center Software | AI Customer Service Agents |
| What it is | Omnichannel contact center and marketing automation platform with AI agents and virtual assistants. | AI-first contact center platform with conversational AI agents for phone and chat customer interactions. |
| Pricing | ||
| Published price | Custom Vendor does not publish rates. GetApp cites inConcert Allegro starting at ~$150 per agent/month, with an enterprise minimum of ~75 concurrent agents. Final cost varies by seats, c… | Custom Enterprise sales only; no published pricing. Third-party estimates put minimum deployments around $300,000/year. Cost scales with conversation volume, channels, integrations, cont… |
| Pricing model | Custom quote | Custom quote |
| Free options | No free plan · No free trial | No free plan · No free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2001 | 2018 |
| Team size | 201-500 employees | 201-500 employees |
| Headquarters | Madrid, Spain | Berlin, Germany |